Toppers and Trailers Plus is seeking an energetic parts/service writer with some experience and with the willingness to learn.  Our parts people sell truck accessories, trailers parts, snowplows and we service everything we sell plus some, so a good working knowledge of these areas would be very helpful.

We have been in business since 1986 and currently have 2 locations.  This position is for our Le Sueur location but would have the occasion of working at our other store.

This position is a full-time position, 8:30am – 5pm Monday-Friday during the summer and rotating Saturdays at our Mankato store during the fall/winter.

Job Description

• Prepare parts orders for customers and order parts when needed
• Develop relationships with our existing customers and vendors
• Maintain existing customers and solicit new customer accounts
• Learn product features and keep up with new products and installation techniques
• Prepare service tickets, schedule technicians and ensure efficiency in our shop
• Order shop supplies and make sure techs have what they need to do the job
• Register Snowplows for warranty with manufactures
• Handle warranty claims with manufactures
• Hookup trailers when needed
• Other duties as needed

Qualifications

• Prefer 2+ years of service related experience, ideally in shop setting
• Enhanced mechanical reasoning skills
• Ability to interpret and work from oral and written instructions
• Knowledge and ability to communicate effectively and courteously with vendors, co-workers and customers
• Valid Driver’s License
• Ability to perform basic math calculations
• Ability to remain calm and professional during peak periods of activity
• Sufficient computer skills, particularly proficiency with email, Microsoft Excel and Microsoft Word
• Ability to handle multiple tasks simultaneously
• Skilled in oral and written communications
• Willingness to work extra hours during the peak season from November – April
• Ability to hook up, back up and pull trailers
• Ability to collaborate as a team

Anticipated hours per week: 35-45 hours

Compensation:

$20 – $28/hour depending on experience

Benefits: Health Insurance, 401k match, Paid Time Off, Clothing

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Paid time off
• Paid training
• Travel reimbursement

Schedule:

• 8:30am – 5pm Monday to Friday during summer (except events)
• Rotating Saturdays at our Mankato store during fall/winter hours

Experience:

• Parts and/or Service Experience: 2 year (Preferred)

License/Certification:

• Driver’s License (Required)